Tools and Resources
This page includes only a few of the many resources that we have curated for our members. To access all resources, become an HCEA Member.


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Illustrations And Images For Patient Education
Videos For Patient Education
Videos about the human body
- How the Body Works- free online video series for kids related to how various parts of the body work from KidsHealth.org (2016).
Health Related Mobile Sites And Apps
- Journey Boards (pediatric patient education) - free apps from Phoenix Children's Hospital that encourage families of a sick child to engage in conversations, including teach-back with the health care team. Topics include: hospital stay, surgery, cancer, asthma (English and Spanish), tube feeding, peritoneal dialysis, bones, and transplant.
- Kincare– a free cloud based app designed to provide help in caring for yourself and your loved ones. Kincare provides various functions necessary for orchestrating home health care, including but not limited to scheduling, medication, communication, vitals tracking and coordinates care/ health coordination.
- MediSafe– free pill reminder app that includes a picture of the pill the person is scheduled to take. It can also send alerts to a family member for missed doses.
Literacy Assessment Tools For Written Materials
- PMAT - Patient Education Materials Assessment Tool. An instrument to assess the understandability and actionability of print and audiovisual patient education materials.
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User's Guide (this site has all links below)
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Tool for print
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Tool for audio/visual
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Online scoring tool
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CDC Clear Communication Index Score Sheet- The Index has 4 introductory questions and 20 scored items drawn from scientific literature in communication and related disciplines. Use this online fillable tool to score your written pieces for clear, understandable language.July 2014
- Doak, Doak and Root - Suitability Assessment of Materials (SAM)- SAM, the Suitability Assessment of Materials instrument offers a systematic method to objectively assess the suitability of health information materials. 2008
Culture And Languages
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HealthReach offers easy access to FREE quality multilingual, multicultural health information for those working with or providing care to individuals with limited English proficiency (LEP). Find culturally relevant print materials in multiple languages and formats about health conditions and wellness topics. HealthReach is easy to use on tablets and mobile devices. Locate resources at point of need, everywhere with streamlined search features and results pages. All content is created or reviewed by medical professionals for quality and accuracy. Detailed abstracts, date of most recent medical review, and translation methods are provided for every resource.(2019)
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Health Literacy Universal Precautions Toolkit, 2nd Edition Tool 10. Consider Culture, Customs and Beliefs. Religion,culture, beliefs, and ethnic customs can influence how patients understand health concepts, how they take care of their health, and how they make decisions related to their health. Asking about patients' religions, cultures, and ethnic customs can help clinicians engage patients so that, together, they can devise treatment plans that are consistent with the patients' values.Consider Culture, Customs, and Beliefs: Tool #10 (2015).
- Fang, Mei Lan et al. A Knowledge Synthesis of Culturally- and Spiritually-Sensitive End-of-Life Care: Findings from a Scoping Review. BMC Geriatrics 16 (2016): 107. PMC. Web. 8 Aug. 2017.
Health Literacy
Patient And Family-Centered Care And Engagement
Patient Education Practice and Research
- Evidence Based Leadership Council - The EBLC is a collaborative effort to help you find, adopt and implement evidence-based health promotion programs. This site is a centralized hub for communities, senior centers, and others seeking to learn more about innovative programs proven to help people manage and improve their health and well being. 2018
- Self-Management Resource Center - The evidence-based self management programs previously offered by Stanford Patient Education Research Center. Millions of adults live with one or more chronic health conditions. Our programs help people and their caregivers manage their symptoms, improve their quality of life, and reduce healthcare costs.
- Improving the patient experience through a "commit to sit" service excellent initiative - Research based article on how to improve patient satisfaction scores by sitting and making eye contact when teaching. Lidgett, Cari D. Patient Experience Journal. 2016.
Quality Improvement
Professional Development: Patient Education And Health Literacy
- Agency for Healthcare Research and Quality (AHRQ). Improving the Informed Consent Process in the Hospital Setting. Improving the Informed Consent Process in the Hospital Setting. Free online course providing advice on how to improve the principles of informed consent using clear, easy to understand language. (2016).
- The Joint Commission. Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community. Provides strategies, examples and resources to create a more welcoming, safe and inclusive environment that contributes to improved health care quality for lesbian, gay, bisexual, and transgender (LGBT) patients and their families. (2011).
Developing Materials
Manuals/PDFs
National Voluntary Health Organizations
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American Academy of Dermatology - free resources on skin-related topics for kids.
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Chest Foundation – Patient education resources include PDFs on pulmonary/respiratory disease topics for free. Also have videos available for cost. Some items available in Spanish.
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OrthoInfo - Patient education from the American Academy of Orthopedic Surgeons. Includes medical illustrations. Can be printed or emailed. Also in Spanish. No cost. Can customize with clinic logo.
NOTE: Always check applicable copyright/permission information before using of any these resources. Some of these sites offer free images, videos and apps and some are fee-based; some are "print only" (not able to be copied or saved); some require written permission before using/adapting; some are protected under copyright laws and some are available in the public domain. HCEA does not endorse or recommend any of the companies, persons, websites, resources, or other products included in the Tools and Resources section. Please see our guidelines for details on how HCEA selects resources to list here.
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