We're excited to have you join us for the all-virtual HCEA 2021 Conference. Below you will find information that can be useful to you as you prepare to attend the meeting. You can find:

REGISTER

Why attend HCEA 2021?

This is a historic time and attending HCEA 2021 is one of the best opportunities this year to learn the latest research, updates, and network with your colleagues across the profession.

Who can attend the Conference?

HCEA welcomes participation from both members and non-members working in any health care education role.

Since the Conference is entirely virtual and I am presenting remotely, do I still have to register for the meeting?

Yes. As with HCEA in-person meetings, all presenters are required to register.

When does the 2021 Conference registration open?

Registration is now open. Register here.

Who do I contact with registration and/or virtual conference questions?

If you have any questions, please contact Member Services at [email protected]. Our staff may be experiencing a higher-than-normal level of inquiries about the virtual meeting, please be patient while waiting for a response. We will get back to you as soon as possible. Thank you.

I will be unable to attend the entire conference. Do I have to pay the full registration?

While there is not a 1-day registration available for the 2021 Virtual Conference, all content (with the presenters consent) will be captured and made available On Demand, so you can watch any sessions you like once the program is over (CE and CHES credit will only be given during the live virtual conference).

What if I don’t receive a registration confirmation?

If you do not receive a confirmation email within one week of registering, email HCEA Member Services at [email protected] to verify that your registration has been received.

What is the HCEA 2021 Cancellation Policy?

Any Conference registration cancellation must be made in writing directly to HCEA. If received on or before September 8, 2021, HCEA will apply a $50 USD administrative fee and refund the remainder of your registration fee. After September 8, 2021, no refund will be given.


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TECHNOLOGY TIPS

I have an issue on my phone or tablet accessing or using the event site

The event site is not supported on mobile devices. Please use Google Chrome on a desktop or laptop computer.

I did not receive the login email OR cannot login to the event site 

  • Verify you registered with the correct email address.
  • Reminder, the email address you registered with is your username.

I cannot open the event site. My browser says Your Connection is not private or This site is blocked due to [reason]

  • Use Google Chrome on a computer. Download it here: https://www.google.com/chrome/ 
  • Ensure Chrome is up to date:
    1. Open Chrome.
    2. Click the 3 vertical dots icon in the top right.
    3. Click Update Google Chrome. If you don’t see this button, you're on the latest version.
    4. Close and reopen Chrome.

The Zoom audio is choppy

  • Leave and rejoin the Zoom meeting.
  • Close and reopen Chrome.
  • Ensure you have a strong internet connection.
    • Move your computer closer to your wireless router or access point.
    • Connect your computer to a hard-wired internet connection.
  • Close all Chrome tabs besides the event site (and this help article).
  • Close all computer applications besides Chrome.

Connect a laptop to a hard-wired power supply.

Zoom meetings/webinars embedded on the event site can be process intensive on some computers depending on their age, processing power & available system memory. If you complete the above steps and continue to have this issue, contact event staff [email protected]) for direct access to the meeting using the standalone Zoom application.

I cannot hear Zoom audio 

  • Ensure you clicked the Join Audio by Computer button when first joining the Zoom meeting. If you don’t see this button, click Join Audio in the bottom left corner of Zoom to show it again.
  • If audio is joined by computer, click the up arrow icon ^ in the bottom left corner of Zoom next to the microphone icon. Ensure the correct speaker is selected. If still no Zoom audio, ensure other computer sounds can play from the selected speaker. If not, try selecting a different speaker in Zoom or adjust your computer’s sound settings.
  • Ensure Chrome is allowed access to sound for the site:
      1. Click the padlock icon at the top of Chrome on the left side of the address bar.
      2. Select Allow next to Sound Also allow Microphone & Camera if your event site uses Zoom meetings. Microphone & Camera are not applicable for Zoom webinars.
      3. Close the small settings window.
      4. Click Reload in the new message at the top of Chrome below the address bar to apply site changes.
*If you do not see the Sound setting after clicking the padlock icon, then click Site Settings.
      1. A new Chrome tab will open, scroll down to the Sound setting and select Allow.
      2. Close this tab and return to the event site tab.
      3. Click Reload in the new message at the top of Chrome below the address bar to apply site changes.
  • Leave and rejoin the Zoom meeting.
  • Close and reopen Chrome.
No one can hear me Applicable for Zoom meetings, not Zoom webinars.
  • Ensure you clicked the Join Audio by Computer button when first joining the Zoom meeting. If you don’t see this button, click Join Audio in the bottom left corner of Zoom to show it again.
  • If audio is joined by computer, click the up arrow icon ^ next to the microphone icon in the bottom left corner of Zoom. Ensure the correct microphone is selected.
  • Ensure you clicked Allow under the Use Your Microphone notification shown at the top of Chrome when first joining the Zoom meeting.

PRESENTATION FORMATS

The Presentations and Keynote Speakers will either be pre-recorded or presented live. The Workshops will be live. If the session is pre-recorded, the presenters will be available for Q&A after each presentation unless time runs over. Attendees are asked to share their questions in the zoom chat box to be addressed at the end of each presentation.
The poster presenters have recorded a short presentation that will be viewed by attendees during the time allocated for the poster session. Each presenter will be available for Q&A time after the recording has played. PDF versions of the posters will be available on the virtual site for viewing at any time. Attendees are asked to place their questions in the zoom chat box to be addressed at the end of each presentation.
What does “LIVE Q&A” mean?
LIVE Q&A will take place during each session. The Q&A will be moderated by the designated moderator. Moderated Q&A will be hosted within the “chat box” feature of the online meeting platform. Attendees will have the opportunity to ask a presenter a question by typing it in the chat box. Presenters will answer the questions live on camera once the streaming of the prerecorded talk(s) have concluded.

CONTINUING EDUCATION CREDITS

Does the HCEA Virtual Conference offer Continuing Education credits?
The HCEA 2021 Virtual Conference will offer up to 9.5 CHES and Nursing Contact Hours. Attendees can sign up to receive these continuing education credits during registration. HCEA offers these free of charge to attendees. If you registered and didn’t select that you would like the credits, please email [email protected]. Applicants must complete and return the attendance record and any required post-tests to receive the continuing education credit.
How do I receive my CHES and/or Nursing Contact Hours for the HCEA Virtual Conference?
After the Conference ends, an email will be sent to attendees containing the conference evaluation form for CE. Simply complete the survey to receive a certificate for your CE credit. You must only claim CE credit for the courses in which you attended.

OTHER IMPORTANT INFORMATION

Is there a program to view, or how will I know what sessions to attend?
The preliminary program is published on the HCEA website, providing the program schedule and other Conference information. The final program will provide a key to help attendees easily find sessions within the many content areas covered. The final program becomes available online a couple of weeks prior to the Conference and will also be provided on the HCEA website as well as in the HCEA Virtual Venue.
What time zone is the event based on?
All times listed in the preliminary and final program will be in eastern standard time. All times listed in the virtual venue agenda of sessions will be listed in your local time.
When will future HCEA Conference be held?
HCEA will start planning for a fall 2023 conference somewhere in the United States at the completion of this conference. More information will be on the HCEA website as it becomes available.